Welcome to Lockstock Collective! These Terms of Service ("Terms") govern your use of our website at lockstockcollective.com (the "Site"), operated by Lockstock Collective ("we," "us," or "our"), and your purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Contact Us

For questions about these Terms or your use of the Site, reach out to us:

1. Use of the Site

  • Eligibility: You must be at least 16 years old to use the Site or make purchases. By using the Site, you confirm you meet this age requirement.
  • Account: Some features may require you to create an account. You are responsible for keeping your account information accurate and your password secure. Notify us immediately at info@lockstockcollective.com if you suspect unauthorized use of your account.
  • Prohibited Conduct: You may not use the Site to:
  • Violate any laws or regulations.
  • Post or transmit harmful, unlawful, or misleading content.
  • Attempt to interfere with the Site’s functionality (e.g., hacking, introducing viruses).
  • Use the Site for any commercial purpose other than purchasing our products.

2. Orders and Payments

  • Order Acceptance: All orders are subject to our approval. We may refuse or cancel an order for any reason, including product availability, pricing errors, or suspected fraud. If we cancel an order after payment, we’ll refund you.
  • Pricing: Prices are listed in USD and exclude shipping costs and applicable taxes, which will be added at checkout. We strive for accuracy but reserve the right to correct pricing errors, even after an order is placed.
  • Payment: You agree to provide accurate payment information. We use Shopify’s secure payment processing, and your payment details are handled per our Privacy Policy.
  • Shipping: Shipping times and costs vary by location and are detailed at checkout. Risk of loss transfers to you upon delivery.

3. Returns and Refunds

Our Return and Refund Policy governs all returns, refunds, and exchanges. Please review it at [insert link to Return and Refund Policy] for details on eligibility, process, and timelines.

4. Intellectual Property

  • Ownership: All content on the Site (e.g., text, images, logos, designs) is owned by Lockstock Collective or our licensors and protected by copyright, trademark, and other laws.
  • Limited License: You may use the Site and its content for personal, non-commercial purposes only. You may not copy, modify, distribute, or reproduce any content without our written permission.

5. Disclaimers

  • As-Is Basis: The Site and our products are provided “as is” and “as available.” We make no warranties, express or implied, about the Site’s operation or the quality, fitness, or merchantability of our products, except as required by law.
  • Availability: We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses. Product availability may change without notice.
  • Accuracy: While we aim for accuracy, product descriptions, images, or prices may contain errors. We may correct these at any time.

6. Limitation of Liability

To the fullest extent permitted by law:

  • Lockstock Collective, its affiliates, and partners will not be liable for indirect, incidental, consequential, or punitive damages (e.g., lost profits, data, or goodwill) arising from your use of the Site or products.
  • Our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim.
This does not affect your statutory rights under applicable consumer laws.

7. Indemnification

You agree to indemnify and hold Lockstock Collective, its affiliates, officers, and employees harmless from any claims, losses, or damages (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

8. Third-Party Links and Services

The Site may contain links to third-party websites or use third-party services (e.g., Shopify for payments). We are not responsible for their content, practices, or availability. Your use of these is at your own risk and subject to their terms.

9. Termination

We may suspend or terminate your access to the Site at our discretion, without notice, if you violate these Terms or for any other reason. Sections of these Terms that by their nature should survive (e.g., liability, indemnification) will remain in effect after termination.

10. Governing Law and Disputes

  • Governing Law: These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
  • Dispute Resolution: Any disputes arising from these Terms or your use of the Site will be resolved in the state or federal courts located in Los Angeles County, California. You agree to submit to their jurisdiction.

11. Changes to These Terms

We may update these Terms at any time. Changes will be posted here with an updated “Last Updated” date. Your continued use of the Site after changes means you accept the revised Terms.

12. Your Rights

These Terms do not limit your statutory rights under applicable consumer protection laws. For example:

  • US Customers: Your rights may vary by state.
  • EU/UK Customers (if applicable): You may have additional rights, such as withdrawal rights for online purchases. Contact us for details.

Last Updated: April 1, 2025